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Posts Tagged ‘Customer Service

ABC’s versus ABQ’s

March 24, 2015

    I wrote a version of this article nearly 4 years ago. Reading it was like shining my shoes. Even though I have done it before; I still needed to do it again. This is one such topic. And while no professional setting benefits more from its application than selling; every professional endeavor will […]

Energy in the Office  / Helpful hints

July 20, 2014

  I found it really hard to adjust when I came back into the office environment to work again. These are some things I have learned to do to improve my own happiness and energy flow, in the office. Some may seem obvious. But I have found the obvious the hardest to achieve for a […]

Slam’s Sales Tips – 301-400 – Expertise is Power.

April 14, 2014

     The first two helps in this series of sales tips deal with the power of expertise and knowledge. Establishing a higher level of proficiency can increase your performance and appreciation in any career position. Especially in the sales dimension; proficiency and expertise are crucial to higher levels of success.  What do I mean? […]

Sell Your Own Value

February 24, 2014

      It drives me crazy when I listen to sales reps. and the only point they make well is what the competition does or does not do. While it is true that you need to be market place savvy and know what your competition is doing. Your sales excellence will only grow when […]

Slam’s Sales Tips – 201-300 – Let the customer be right.

January 13, 2014

     Dear Guts Is The Key Reader. I spend time developing new sales tips; that is obvious, with an emphasis on “news you can use.” On top of this, I spend time going back through my sales tips, to improve them and utilize them myself. Yes, if they are good enough to help you. […]

The Importance of Power Tools

November 19, 2013

     I read a lot about sales related topics and for good reason. I will never forget an occasion when I was younger that I got lost in the woods at night. It was pitch black; I got my bearings confused and could not find my way out. It was a frightening moment. Anytime, […]

Saving the Sale

July 9, 2013

     Dear Guts Is The Key #sales reader. If you are reading this article; it is likely that you have at some point lost business that you know you should have won. This writing is designed to give you some ammunition to build your sales game to Save the Sale, when you might otherwise […]

#Sales Refresher Course

May 29, 2013

     It never ceases to amaze me, how often sales problems with performance are caused by neglect of fundamentals. It is akin to Lombardi having to remind his team that “This is a football.” Nonetheless, it is true; even the most experienced reps, often have need to revisit the school of basics.     […]

Selling Slow

May 10, 2013

 Selling Slow      There is a general attitude among the public that most sales pro’s are like: A- The High Pressure huckster, that is forced by his management to turn some car lots into one of the most unpleasant experiences that you will endure in the marketplace; AND B – The Pariah, that suckers […]

Sales is like Sewing – Slam’s sales tips 1600-1700

April 30, 2013

      Dear GutsIsTheKey Reader, I am overdue to release more #sales tips. So here you go; a fresh batch. But first, here is a little free sales coaching based on the first 16 tips. #Sales is like sewing. You can’t collect until you finish the job.  // Often I take clothes to the […]

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