Not just in sales but in every area of social interaction; learning to be deliberate and intentional in using people’s names will empower your communication. My friend Steve Gutzler tagged me with the nickname “Slam” in college. That really stuck with me. It resonated strongly with how I see myself and want to be seen by others. So strongly in fact, That many years later, I adopted it as my trade-name and marketplace image.
Call me “Slam” and get my attention, because I feel like you know something about me. Many people feel this way. Learn the name tag that means something to people and call them by it. You will find that you will much more naturally gain favorable responses.
I have improved a lot in this area. But I still struggle some with names and memorizing them. But, if you struggle with remembering someone’s name. Don’t be ashamed to ask them, for their name again. Spit out the request. Don’t be shy about it.
I literally say “I would rather ask your name ten times to get it right, than not know.” They get the idea that they are important to you and that you really want to know them.
When I originally wrote this article, I had Sales thoughts in mind. But this practice is hugely important to anyone dealing with the public. Learning to unashamedly be concerned about people’s names will make you much more affable to them.
What’s in a name? Sometimes Everything.
Believe it or not, this is a sales training post. But first I must digress into personal story land!
My name is Timothy Grant Carter and I am proud of every syllable of it. Timothy means “honoring God” &” of or pertaining to the female breast.” And there is nothing I try to do more in my life than honor God. And maybe living up to the pertaining to women part is why; if I live to be a 100, I will still try to bring credit to the special women of my life. My deceased mother, Mary Louise Carter, my first wife, Terry Lynn Carter. My deceased sister, Detra Carol Carter. My current wife; Carol Dawn Carter and my daughter TeNae Velynn Carter. And yes their names are important to me also.
I have found that a fitting name Empowers people; and that people…
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